Effective Date: 2024/08/23
1. Introduction
Welcome to CINNOVELIA. We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.cinnovelia.com (the “Site”).
2. Information We Collect
We may collect the following types of information:
• Personal Identification Information: Name, email address, phone number, and other contact details.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our Site, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Information
We collect information in the following ways:
• Direct Interactions: You may provide personal information by filling out forms or corresponding with us by phone, email, or otherwise.
• Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.
4. Legal Basis for Processing Under GDPR
Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:
• Performance of a Contract: Processing your data is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Consent: We may process your personal data based on your consent, which you can withdraw at any time.
• Compliance with a Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
5. How We Use Your Information
We use your information for the following purposes:
• To Provide and Manage Our Services: Including account management, customer support, and delivering services requested by you.
• To Improve Our Website and Services: Analyzing data to improve our offerings and enhance user experience.
• To Communicate With You: Sending notifications about changes to our services, responding to inquiries, and sending marketing materials if you’ve opted in.
• To Ensure Security: Monitoring and preventing security breaches and fraud.
• To Comply With Legal Obligations: Fulfilling legal requirements as necessary.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
• Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: If required by law, to enforce our site policies, or protect ours or others’ rights, property, or safety.
• International Transfers: If we transfer your data outside the European Economic Area (EEA), we will ensure that it is protected in a manner consistent with how your data would be protected under GDPR. This may include using specific contracts approved by the European Commission or transferring data to organizations that have implemented appropriate safeguards.
7. Data Security
We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you.
• Right to Object: You have the right to object to the processing of your personal data when we are relying on a legitimate interest, and there is something about your particular situation which makes you want to object to processing on this ground.
• Right to Withdraw Consent: If you have given us your consent to process your personal data, you have the right to withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes on your rights under GDPR.
To exercise these rights, please contact us at [Contact Information].
9. Cookies
Our Site uses cookies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
• Email: dpo@cinnovelia.com
• Address: 254 rue Vendôme – 69003 LYON – FRANCE